payments

Most of our discount codes have specific requirements - this includes they are valid for a specific product or product category, they usually have an expiry date, and some of our discounts can only be used once so you need to be logged into your account on our website for them to work.    A few things to check:  Expiry date - please check the expiry date on the discount code, if it's passed then it will not work  Product category - please check what product or product category the code is valid for - usually our codes work for a certain category such as 'clothing' or 'towels'.  When you enter the code, it will discount only those items Product exclusions - we don't offer discounts on mattresses or gift vouchers, so they won't be discounted when you apply a code. New Subscriber discount - we offer a 15% off code to all new subscribers that sign up to our newsletter.   In order for this code to work, you need to be signed into your account on the Greenfibres website.   You can sign in here - sign in  If you've not got an account yet, it's straight forward to do, simply enter your name, email address and set up a password in this link here - create account.  If you’ve checked the above and it’s still not working, then please let us know before placing your order, and we’ll be happy to help.  Please be aware that once you've paid for your order, we do not retrospectively apply a discount code or offer refunds in the form of a discount, so please get in touch with us to get things sorted before paying for your order. 

Our web site takes payment from all major credit and debit cards, Paypal, Google Pay and Apple Pay. You can also choose to pay by bank transfer, please be aware that if you choose the bank transfer option, items in your basket aren't reserved until we've received payment and been able to allocate it to your order (if you pay outside of our working hours then it won't be until the next business day that we can do this). If you prefer to order the phone, then we can take card payments over the phone too, please call us on 01803 868001 to order, we're here Monday - Friday from 9am until 5pm, except Wednesdays when we close at midday.